(5:26:21 PM) firstname.lastname@example.org/Home: what is your topic?
(5:26:35 PM) Patron: cow sharing in Maryland
(5:32:29 PM) email@example.com/Home: is there a synonym for ‘sharing’ that is used in the farm business?
(5:33:21 PM) Patron: i am not certain
(5:33:25 PM) Patron: its like buying cow stocks
(5:33:35 PM) Patron: not a stock but buying like the “shares” to a cow
(5:33:45 PM) firstname.lastname@example.org/Home: right. I know they do that in PA with horses
(5:33:56 PM) Patron: really??
(5:34:01 PM) Patron: whats the purpose of that?
(5:34:21 PM) Patron: like the purpose of using cow shares is to get around the law that sales of raw milk are illegal.
(5:34:55 PM) email@example.com/Home: oh, my dentist just likes to ride a horse but can’t afford to own one alone… different!
The worst part of tonight: the patron who tried to bully me into making a webpage for him for $300. Now, it’s not that I don’t want your $300, dude. It’s that you’re trying to pressure me into doing something that I have no intention of doing just because I’m nice and it’s my job to help people. I attempted to make it clear that while I would help him find information about web hosting and site design, I would absolutely not make the website for him. This went on for about five minutes, until I finally said “Look, I’m not going to make your website” and convinced him to make flyers to hang up so that he could hire cheap (aka student) labor. Just because you’re from Africa and are computer illiterate (both things he told me) doesn’t mean I’m going to be a sucker.
The best part of tonight: a patron IM’d looking for data on social networking site usage amongst Gen Y/millennials. Not only was I able to immediately help him – I knew which Pew report would provide the exact information he needed. It also gave me a really good excuse to publish the still incomplete LibGuide I created. I’m usually able to help patrons to some extent, but it’s really rare that I get a question that I can totally nail while at the same time having the patron be excited about the information I found for them. Yay!
(4:21:34 PM) aimguest5524280: hello
(4:21:51 PM) gelmaninfo: Hi, how can I help you?
(4:22:14 PM) aimguest5524280: this book i’m reading is so great
(4:24:09 PM) aimguest5524280: i just got excited and wanted to share
(4:24:59 PM) gelmaninfo: glad you are enjoying it
(4:25:31 PM) aimguest5524280: thanks! i read a lot
Conversation with aimguest5524280 at 12/10/2008 4:30:39 PM on gelmaninfo (aim)
(4:30:39 PM) aimguest5524280: i was just reading some of the book to my cat
Conversation with aimguest5524280 at 12/10/2008 4:44:57 PM on gelmaninfo (aim)
(4:44:57 PM) aimguest5524280: do you own a cat?
Perhaps I’m violating some unwritten or written library rule by posting this – but this is the most ridiculous thing I’ve seen in our IM logs yet.
(5:24:45 PM) aimguest4117069: hello
(5:25:08 PM) gelmaninfo: Hello, I’m working with another patron, but if you tell me your question, I can get started on it and get back to you as soon as I finish with the other person.
(5:25:50 PM) aimguest4117069: can i haz a cheezburger?
(5:26:27 PM) gelmaninfo: I’m sorry, I’m afraid I don’t understand the question.
(5:26:38 PM) aimguest4117069: ok bai